Shipping policy

Shipping policy

Please note that we require 5 to 7 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your region, the estimated delivery time is between 5-7 business days. Please consider any holidays that might impact delivery times.

At this time, we only merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands.  Merchandise in stock is usually shipped within 48 hours of the time and order is placed.  The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

Tracking your order:
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page.
Please allow 1 to 3 working days for the tracking information to show.

Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at info@mih.vegas if you believe you have provided an incorrect shipping address.

Returns:
By placing an order on this website, you are responsible for the cost of return shipping back to MIH. Please refer to our Refund Policy for further information on how to make a return.

Lost/Stolen Packages

MIH is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at info@mih.vegas.